MEMPAT AI PRIVACY POLICY

1. Introduction

Mempat AI Pte. Ltd. ("Mempat," "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your data when you use:

• Mempat AI Platform and Services – Including AI-powered APIs, cognitive computing, stream processing, and interoperability services.
• Mempat Consumer Products (e.g., Watchie-Talkie and Future Devices) – Including AI-powered wearable devices, mobile applications, and related services.

By using Mempat's services or products, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 For Mempat AI Platform Users (Business & Developers)

Mempat collects:

• Account Information – Business contact details, company name, email, billing details.
• AI Model Interaction Data – Logs for debugging and optimization (not stored for AI training without explicit consent).
• API Usage Data – Request volume, performance metrics, fraud prevention analytics.

2.2 For Watchie-Talkie Users (Parents, Guardians, and Children)

Mempat collects:

• Parent/Guardian Account Information – Name, email, phone number (required for app setup).
• Child's Profile Data – Nickname, avatar, and device settings (optional).
• Device Identifiers – IMEI, serial number, OS version for troubleshooting and security.
• Location Data – Real-time GPS tracking, viewable only by authorized guardians.
• Voice & Chat Data – Temporarily stored for AI processing and deleted after 30 days unless saved by the guardian.

Mempat does not collect biometric data (e.g., fingerprints, facial recognition).

2.3 Technical Information We Collect

When you use our Services, we automatically collect:

• Log Data: IP address, browser type, date and time of requests, and interaction data.
• Usage Data: Content types viewed, features used, actions taken, time zone, and access times.
• Device Information: Device name, operating system, device identifiers, and browser type.
• Location Information: General location based on IP address for security and service optimization.

3. How We Use Your Information

3.1 For AI Platform Users (Business & Developers):

• To provide AI services and ensure platform functionality.
• To analyze usage patterns for system improvements.
• To enhance AI models where consent is given.
• For billing, security monitoring, and fraud prevention.

3.2 For Watchie-Talkie Users (Consumers & Guardians):

• To enable AI-powered interactions, location tracking, and parental control features.
• To personalize experiences, such as voice cloning and proactive AI features.
• To provide guardian notifications and security alerts.

Mempat does not use chat or location data for advertising or external profiling.

4. Chat Data & Parental Control

• End-to-End Encryption: All chat messages are encrypted and accessible only to guardians.
• Storage Duration: Voice and text messages are deleted after 30 days unless saved by a guardian.
• Parental Control: Guardians can delete chat history at any time through the mobile app.
• AI Training Policy: Watchie-Talkie's AI does not learn from stored chat data.

5. Data Sharing & Disclosure

Mempat does not sell or rent personal data. However, data may be shared with:

• Service Providers – Cloud storage, security, analytics.
• Legal Authorities – If required by law for compliance or safety reasons.
• Business Partners – Only with user or guardian consent.

All third-party providers must comply with strict confidentiality and security standards.

5.1 Content Ownership & Rights

Regarding AI-generated content:

• Users retain ownership rights in their input data.
• AI outputs may be similar across different users due to the nature of machine learning.
• Mempat may use user content to improve and maintain services, subject to our privacy commitments.
• Users can opt out of having their data used for AI training by contacting support.

5.2 Third-Party Services

Users acknowledge that:

• Our services may include third-party software, products, or services.
• Third-party services and outputs are subject to their own terms.
• Mempat is not responsible for third-party services or their outputs.
• Users must comply with all applicable third-party terms and conditions.

6. Data Security Measures

Mempat implements industry-standard security practices, including:

• End-to-end encryption for chat and location data.
• AI model isolation – Consumer AI does not use stored data for training.
• Role-based access control – Only authorized personnel can access system logs.

Mempat continuously monitors for potential security threats and applies regular system updates.

6.1 Security Implementation

We implement:

• Commercial-grade technical security measures.
• Administrative and organizational controls.
• Protection against unauthorized access, disclosure, and alteration.
• Regular security audits and updates.

However, no Internet or email transmission is ever fully secure. Users should exercise caution when deciding what information to provide to our Services.

7. User Rights & Control

7.1 For AI Platform Users (Business & Developers)

• Right to access stored data.
• Right to request deletion of user accounts.
• Right to opt out of AI data usage for model improvement.

7.2 For Watchie-Talkie Users (Parents & Guardians)

• Right to delete voice and chat records.
• Right to manage child's data and account settings.
• Right to request full data deletion via customer support.

Users can contact info@mempat.com for data-related requests.

7.3 Data Rights & Access

Depending on your location, you may have the right to:

• Access your Personal Data and information about how it is processed.
• Delete your Personal Data from our records.
• Update or correct your Personal Data.
• Transfer your Personal Data to a third party (data portability).
• Restrict how we process your Personal Data.
• Withdraw consent at any time where processing is based on consent.

7.4 AI Output Accuracy

Please note regarding AI-generated content:

• AI responses are generated by predicting likely next words and may not always be factually accurate.
• Users should not rely on the factual accuracy of AI outputs without verification.
• Requests for correction of inaccurate personal information in AI outputs can be submitted to info@mempat.com.

7.5 Voice Cloning Ethics & Guidelines

Regarding our voice cloning technology:

• Users must not use this technology for unauthorized voice cloning, impersonation, fraud, scams, deepfakes, or any illegal activities.
• Users are required to ensure compliance with local laws and regulations when using voice cloning features and uphold ethical standards.
• The developers assume no liability for any misuse of this technology.
• We advocate for the responsible development and use of AI and encourage the community to uphold safety and ethical principles in AI research and applications.
• If you have any concerns regarding ethics or misuse, please contact us at info@mempat.com.

8. Data Retention Policy

8.1 Retention Periods

• AI interaction logs (for businesses) are retained for up to 12 months unless deleted earlier.
• Chat and voice messages (for Watchie-Talkie) are automatically deleted after 30 days unless manually saved.
• Location data is stored for 7 days before being permanently erased.

8.2 Retention Factors

Data retention periods are determined by:

• The purpose for processing the data.
• Amount, nature, and sensitivity of the information.
• Potential risk of unauthorized use or disclosure.
• Applicable legal requirements and obligations.
• User settings and preferences where applicable.

9. Compliance with Global Privacy Regulations

Mempat adheres to the following data protection laws:

For AI Platform Users (Business & Developers):

• General Data Protection Regulation (GDPR – Europe): Right to access, modify, and delete stored business data.
• Singapore Personal Data Protection Act (PDPA): Ensures business compliance with data handling laws.

For Watchie-Talkie Users (Consumers & Guardians):

• General Data Protection Regulation (GDPR – Europe): Provides parental controls and child data privacy rights.
• Children's Online Privacy Protection Act (COPPA – USA): Protects children under 13 years old from unauthorized data collection.

Users in these jurisdictions have the right to request, review, or delete stored personal data.

10. Parental Consent & Acknowledgment

10.1 Consent for Child Data Processing

Before using Watchie-Talkie, parents/guardians must:

• Consent to child data processing for AI, chat, and location tracking.
• Acknowledge that AI-generated responses are NOT human-moderated.
• Understand that Watchie-Talkie is not a medical, legal, or emergency service.

10.2 Digital Consent Agreement

A digital consent agreement will be presented during the Watchie-Talkie app setup process.

11. Changes to This Privacy Policy

Mempat may update this Privacy Policy periodically. Users will be notified of significant changes via:

• Email notification (for registered users).
• In-app alerts (for Watchie-Talkie guardians).
• Updated policies available on Mempat's website.

Continued use of Mempat services after updates constitutes acceptance of the revised Privacy Policy.

12. Governing Law & Dispute Resolution

• This Privacy Policy is governed by Singaporean law.
• Disputes regarding data handling must first be resolved through mediation or arbitration before legal proceedings.

13. Contact Information

For privacy-related inquiries, requests, or concerns:

Email: info@mempat.com